The answers you need, when you need them
Empowering HR with clarity and speed
Heidi N. Johansen at HR and Business AS provides HR services and interim management, working closely with clients who need support in demanding situations. In such processes, time is often a limiting factor, and in many cases, waiting for legal input from a lawyer is simply not an option. Johansen relies on Lawai to get quick answers to questions that might otherwise delay progress.
“It has clearly saved time. It might also reduce the need for outside counsel…”
“With Lawai, we have a much lower threshold to find the best solution to legal challenges”
Lawai helps her identify the strengths and weaknesses of a case early on and validate her own assessments before decisions are made.
“The greatest benefit is gaining certainty in unclear areas before making decisions. Which helps reduce risk.”
Lawai has become a natural part of her decision making when it comes to personnel cases, HSE and compliance. It supports her own evaluations – prior to bringing in legal advice if needed. Johansen sees it as a tool that makes HR work both more efficient and more resilient.
“It increases confidence in decision making, and in some cases it has strengthened our initial line of thinking. But it has also led us to make different decisions than we originally anticipated.”
“It has clearly saved time. It might also reduce the need for outside counsel…”
A specialized tool — and a provider you can trust
An important reason for choosing Lawai was that it was designed with a single purpose: to provide reliable, well-documented answers in labor law. This makes Lawai easier to trust compared to more general AI solutions.
She points out that Lawai reduces the risk of ‘hallucinations’ and sees its specialization in labor law as a major strength.
“Lawai’s strength lies in how thoroughly they continue to develop the tool.”
Johansen also highlights the trust she has in the provider behind Lawai. Having had positive experiences with them from previous collaborations in other legal areas, it was easier for her to trust the tool when it was introduced.
“The way the tool is built, combined with the high level of professionalism from the provider,” made her trust Lawai from day one. She experienced it as “reliable, with consistently high quality in both the tool and the training provided.”
Building AI literacy in HR practice
Johansen highlights the training provided by the supplier as an important part of the experience.
“The provider has great opportunities for training, as well. Excellent input and tips that make it easier to use.”
By using Lawai in practice, they have developed a sharper sense of how to frame questions to obtain relevant and precise answers. This has enhanced their learning, particularly around legal concepts, evaluation criteria, and how to structure legal questions.
“Using Lawai has helped us better understand prompting — how to provide the best possible input to ensure the most accurate output.”
It’s not just about working faster, but also about building confidence in one’s own decisions over time.
A strong recommendation
“I strongly recommend it. A solid and useful tool, from a provider that truly makes quality the guiding principle in its development. That makes it feel both reliable and valuable.”
After extensive use in various HR situations, Johansen is clear in her assessment of Lawai.
“To a large extent, it impacts efficiency, precision, and confidence in the work. It comes across as highly reliable, with relevant answers — and, above all, it feels safe.”
She recommends the tool to organizations of all sizes and across industries.
“All types of organizations can benefit from this tool. It is highly useful for small, medium, and large companies alike.”
Through practical use, she has experienced how Lawai provides both everyday value and professional confidence in demanding situations. She particularly highlights the product quality and the trust in the provider as decisive.
“I strongly recommend it. A solid and useful tool, from a provider that truly makes quality the guiding principle in its development. That makes it feel both reliable and valuable.”
